Get Started with Automations

Automations are a powerful tool that helps you run automated tasks for specific events. Use them for things like:

  • Send a welcome mail when someone subscribes to your newsletter
  • Receive a Telegram message every time a purchase is made
  • Send reactivation emails when a customer is inactive

All automation consists of two parts: A trigger, which can be an event or page view. It defines when the automation should run. With actions you can define what should happen.

Triggers

You need to define a trigger that fires the automation. This can either be a page view or an event.

Actions

An automation can trigger one or multiple actions. Supported actions are:

  • Email → Send emails to your users or yourself (Reactivation, Alerts, ...)
  • Telegram → Send Telegram message to yourself (New sale, ...)
  • Webhooks → Can be used for everything that can't be done with other actions.


Supported Autocomplete Fields

KeyDescription
user.idUnique ID generated by us
user.userIdYour userId that can be set. Can be undefined
user.linkContains a link to the user in the Splitbee Dashboard
user.countryCountry of the user in ISO format (US, DE, ...)